Services

Our field and bench service specialists are factory-certified and prepared to perform the following services on your instruments:

• Validation
• Installation Assistance & Training
• Calibration (Standard and ISO-21501-4)
• Repairs
• Preventative Maintenance
• Upgrades
• Audit Services

Service Agreements:

Hach’s Service Agreement Programs offer flexible, comprehensive services that will ultimately reduce your maintenance costs while ensuring that you meet your regulatory requirements with your Met One particle counters.  These programs will offer you cost savings, priority services and other key benefits while providing you the peace-of-mind in knowing that your particle counter is being maintained by the professionals that manufacture the products.   Contact us to obtain a quote for covering your instruments on one of our existing programs – Orlet us customize a program to meet your needs!

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Technical Support:

Need the Answers?  Contact our knowledgeable and responsive team of Particle Counting Technical Support experts.  Our team can help provide technical information and will assist in trouble-shooting your Met One technical query to find resolution by telephone or email.  They will also assist you in better understanding how your Met One instrument operates and can work as liaison between you and the service team when required.